Instinct just made me $700. I was frustrated because my flight back to US from Europe was delayed 6hrs and texted Instinct asking what I could do. It told me there was a law that said I was owed €600. A month later, after many esoteric email exchanges, I got paid out! A rare product experience where you actually get infinitely more value than what you paid ($0). Play-by-play. - My flight back to the US from Europe on Oct 4 was delayed 6hrs - EU regulation 261/2004 says if a long haul flight is delayed >3hrs you are owed €600 - I discovered this because I texted Instinct, frustrated, saying "what can I do about this delay" - It sent an email for me, and chatted with a Delta rep to verify this would fall under those rules. - It patiently monitored by inbox. They said most cases receive a…Read original on X
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Instinct AI wins a user €600 in EU flight delay compensation
The assistant cited an EU passenger law, and the payout arrived after a month of follow-up emails with the airline.
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Instinct AI wins a user €600 in EU flight delay compensation
Instinct wins a customer €600 in EU flight delay compensation
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