StoryFirst seen

Grok Bot can now call businesses and wait on hold for users

It is an early example of AI acting on a user's behalf by phone, such as negotiating bills.

Archived Updated

Everything it touches

3 names 1 voices 3 source posts

The story’s neighborhood

NAMESVOICESPOSTS

Explore the graph, or choose a connection below.

Follow the evidence

The source posts

This brief comes from Tech Twitter’s edited headlines. The posts below are the sources grouped with the story; statements in them belong to their authors.

Peter YangLead source
Think about how much time we all waste waiting on hold or trying to navigate legacy phone systems ("say 1 to proceed" 🤮). That's why I love Grok @Bot's new phone call feature. Try it with these 5 use cases: 1. Negotiate any bill "Call Comcast about my internet bill. I pay $84 a month and a competitor offers $49. Ask for a lower price." 2. Cancel subscriptions "Call my gym and cancel my membership. Here's my account info. Turn down any retention offers and get a confirmation number." 3. Wait on hold "Call the airline about my canceled flight. Here's my confirmation code. Stay on hold until you reach a person, then ask for a full refund." 4. Make reservations "Call this restaurant and book a table for 4 on Friday at 7pm. If that's taken, anything between 6 and 8 works." 5. Get contractor…
Read original on X
Grok @Bot can now call US businesses for you, and it's one of my favorite AI features ever. Here's my new video where I play a real call of my bot successfully negotiating with Comcast to cut my internet bill by almost $500 a year. Some highlights include my bot: → Responding to "How's the weather?" → Turning down 3 upsells from the rep → Pushing the rep with a rival's lower offer 📌 Watch now:
Read original on X
"I don't actually have eyes on the sky." That's what my Grok @Bot told a Comcast rep who asked about the weather 😂 It also told the rep that a competitor was offering a much lower price and negotiated both a price decrease AND higher speed for my internet. Below's the 20-second reel of the real call. 📌 Watch the full video to see this feature in action: (Btw, all Grok Bot users should have access to call US businesses now, just ask your bot to dial a number and give it some context upfront)
Read original on X

How the headline evolved

  1. Grok Bot can now call businesses and wait on hold for users

  2. Grok Bot can call businesses and wait on hold for you

  3. Grok Bot can call businesses and wait on hold for you

  4. Grok Bot can now call US businesses to negotiate bills for users

  5. Grok Bot negotiated a lower Comcast internet bill for a user

  6. Grok Bot negotiated a lower Comcast internet bill for a user

  7. Grok Bot negotiated a lower Comcast internet bill for a user

  8. Grok Bot can call US businesses and negotiate bills for you

  9. Grok Bot can call US businesses and negotiate bills for you

  10. Grok Bot can call US businesses and negotiate bills for you

  11. Grok Bot can now call US businesses and negotiate bills for you

Shared connections

Related stories